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Faça parte da Invacare Portugal


Gostava de ter a oportunidade de integrar a equipa da Invacare Portugal?
Envie o currículo e carta de apresentação para recrutamento.pt@invacare.com e saiba mais sobre como é trabalhar na Invacare em www.working4invacare.com.

 

Oportunidades
 

After Sales Technician – Spanish Speaker (m/f)

We are looking for an After Sales Technician for the Spanish Market to join Invacare, a Medical Devices multinational company.

Responsibility:

  • Receive, prepare, repair, pack and ship products claim by Spanish market after analyses and decision if under or out of warranty;
  • Send quotations to Spanish dealers for repairs;
  • Follow up complaints, RAN procedures and CRM indications under company requirements;
  • Follow up issues with customers and manage inconsistencies with third parties: transport, customer services, etc.
  • Make the necessary registrations and movements in ERP system;
  • Contribute to Invacare’s overall outstanding performance and continuous improvement initiatives.


Qualifications (education, experience and skills):

  • High School Education, preferably as in general mechanics area or similar;
  • At least 2 years of experience in a an after sales/ repair position;
  • Fluent spoken Spanish and an excellent standard of written Spanish are required (mandatory);
  • Basic spoken and written English skills;
  • Autonomous, dynamic and voluntary person;
  • Organized and rigorous mind, with good analytical skills;
  • Excellent communication and social skills and customer focus. 


Interested?

Applications to be sent to recrutamento.pt@invacare.com with the reference ASES_19 on the subject of the email.

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Quality Technical Assistant (m/f)

We are looking for a Quality Technical Assistant for the Spanish Market to join our Medical Devices multinational company.

Responsibility:

  • Contact with Spanish customers for returns, quality feedback and follow-up of claims;
  • Supervise checking returns, RAN´s, complains & other information related to Spanish market quality complains;
  • Check products or packaging upon receipt or returns for the Spanish market;
  • Arrange regular reviews and set up action plans if necessary;
  • Maintain and communicate with the team and logistics on monthly KPI’s;
  • Ensure follow up of the complaint with closure of each process and reports to dealers if necessary.


Qualifications (education, experience and skills):

  • High School;
  • 2 years of experience in a similar function;
  • Fluent English (mandatory) and Spanish intermediate level (preferable);
  • Technical oriented, knowledge of quality management processes is a plus;
  • Good PC-User knowledge including Windows Office and ERP;
  • Demonstrated team work skills;
  • Autonomy, rigor and organization skills.

Interested?

Applications to be sent to recrutamento.pt@invacare.com with the reference QAES_19 on the subject of the email.

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Technical Editor (m/f)

We do Wonderful
We’re a multinational medical devices company that’s making life experiences possible and this knowledge drives us to innovate, deliver and succeed in everything we do. We don’t sell products, we sell a possibility and we’re so passion about it! You can be a part of this, helping to steer us towards a new and exciting future.

We do Innovation
The R&D Center in Porto is charged with creating new products for Invacare EMEA. You’ll join our growing team by giving support in our technical documentation area. Are you ready to change the world of mobility as we know it?

Key Responsibilities:
  • Provide on time technical documentation, such as user manuals, service manuals, mounting instructions or labels, for the assigned product categories;
  • Follow internal and external standards, based on the regulations for medical devices;
  • Perform change and approval process for new revisions and have the changes documented;
  • Coordinate translations to all required local languages.
  • Participate in risk assessment;
  • Collaborate in further developing both process and content, to improve the overall quality of user documentation.

Qualifications (education, experience and skills):
  • Degree in Technical Documentation, Technical Communication or Engineering;
  • At least 2 years of experience as a technical writer / technical editor;
  • Excellent English, verbal and written;
  • Basic experience with translation management;
  • Strong computer skills, mainly on MS Office, Illustrations/Drawings, XML Editor, DTP.
  • Experience with structured content and CMS;
  • Aware of legislation & regulatory requirements, basic knowledge of the CE-marking rules;
  • Detail-oriented approach.

Interested?

Applications to be sent to recrutamento.pt@invacare.com with the reference TW_20 on the subject of the email.